TERMS & CONDITIONS

RETURN POLICY

The buyer has 14 days to cancel the purchase provided that he has not used the product, it is returned in good condition in unopened original packaging. If a product is sealed, the seal must not be broken. The deadline begins to elapse when the product is delivered to the registered recipient. A receipt for the purchase of goods must be included as you reship the product to us at Seljavegur 2, 101 Reykjavik. A full refund will be made if the above conditions are met and after the product is received.

Shipping and postage are non-refundable. Please contact us by email: info@rvkritual.com if you have any questions.

PAYMENTS

We offer both paypal and payment with visa and mastercard cars. If you want to pay by bank transfer, please email us. An order is accepted as soon as the transfer has been processed, if it is not paid within 24 hours, the order is considered invalid.

An order is processed when payment has been received. As soon as payment is received, the buyer will be sent a confirmation by e-mail.

SHIPPING

You can choose to pick up an order (in the rvk area) or get it sent via PÓSTUR or DROPP in Icelan. All international orders go with Íslandspóstur and Íslandspóstur’s delivery . Warranty and shipping terms apply to the delivery of the product. According to this, rvk ritual is not liable for any damage that may occur to goods in transit. In the event of damage to the product from the time it is sent from Rvk ritual to the person in question, the damage is the responsibility of the buyer. You can also pick up orders from us in our store at Seljavegur 2, 101 Reykjavik – Tuesdays 13-16 or by appointment

Domestic delivery time is usually 3-5 working days after the order is received and payment has taken place. The product is sent directly to your nearest post office. Be sure to fill in the correct address information when ordering to ensure proper delivery. For international orders, ISK 3900 is added to shipping costs. Delivery time is usually 10-14 days.

Shipping costs are added to the order before payment is made. 

PRICE

24% VAT is included in the price of the product and invoices are issued with VAT for physical products, not for courses and classes. If the product is not in stock, we will let you know and refund if payment has been made. Please note that online rates are subject to change without notice.

PRODUCTS

If photographs and / or colors are unclear on the website, please send a request for a further description of the product to the e-mail address info@rvkritual.com